Why You Need Counterpath eyeBeam v1.5 for Your Business or Personal Needs
Counterpath eyeBeam v1.5: A Multimedia Communicator for VoIP
Are you looking for a softphone solution that can enhance your VoIP communications experience? Do you want to enjoy voice, video, IM and presence features in one application? If yes, then you should consider Counterpath eyeBeam v1.5, a multimedia communicator designed for Windows users.
Counterpath eyeBeam v1.5
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What is Counterpath eyeBeam v1.5?
Counterpath eyeBeam v1.5 is a software program that allows you to make and receive VoIP calls using your computer and a headset or a microphone and speakers. It also supports video calls, instant messaging and presence management, making it a comprehensive tool for online communication.
Counterpath eyeBeam v1.5 is compatible with Windows Vista, XP and 2000 operating systems. It has been certified by Microsoft for Windows Vista and by BroadSoft for BroadWorks VoIP platform. It works with any SIP-based service provider or IP-PBX system.
What are the features and benefits of Counterpath eyeBeam v1.5?
Counterpath eyeBeam v1.5 offers a range of features and benefits that can improve your VoIP communications experience, such as:
Voice and video calls: You can make high-quality voice and video calls with other eyeBeam users or any SIP-compatible device or software. You can also use codecs such as G.711, G.729, GSM, iLBC and Speex for voice compression and H.263, H.264 and MPEG4 for video compression.
Instant messaging and presence: You can send and receive text messages with other eyeBeam users or any SIP-compatible device or software. You can also manage your online status and see the availability of your contacts.
Call management: You can use features such as call hold, call transfer, call forward, call waiting, call mute, call recording and conference calling to manage your calls effectively.
Contact management: You can import your contacts from Outlook, Windows Address Book or CSV files and organize them into groups. You can also use the dial pad or the contact list to make calls easily.
Personalization: You can customize your eyeBeam interface with skins, sounds and languages. You can also adjust your audio and video settings to suit your preferences.
Security: You can use features such as SRTP (Secure Real-time Transport Protocol), TLS (Transport Layer Security) and S/MIME (Secure/Multipurpose Internet Mail Extensions) to encrypt your voice, video and IM data and protect your privacy.
How to use Counterpath eyeBeam v1.5?
To use Counterpath eyeBeam v1.5, you need to follow these steps:
Download and install eyeBeam 1.5 from the official website or from your service provider.
Launch eyeBeam 1.5 and enter your SIP account details (username, password, domain) in the configuration wizard.
Connect your headset or microphone and speakers to your computer and test your audio and video devices.
Add your contacts to your contact list or import them from other sources.
Start making and receiving voice and video calls, sending and receiving instant messages and managing your presence status.
How to download and install Counterpath eyeBeam v1.5?
To download and install Counterpath eyeBeam v1.5, you need to follow these steps:
Visit the official website of Counterpath or your service provider and find the download link for eyeBeam 1.5.
Click on the download link and save the eyeBeam 1.5 installer file on your computer.
Double-click on the eyeBeam 1.5 installer file and follow the instructions on the screen to complete the installation process.
Restart your computer if prompted.
How to troubleshoot Counterpath eyeBeam v1.5?
If you encounter any problems or issues with Counterpath eyeBeam v1.5, you can try the following solutions:
Check your internet connection and make sure it is stable and fast enough for VoIP communication.
Check your audio and video devices and make sure they are properly connected and configured.
Check your firewall and antivirus settings and make sure they are not blocking or interfering with eyeBeam 1.5.
Check your SIP account settings and make sure they are correct and up-to-date.
Check the online help and user manual of eyeBeam 1.5 for more information and guidance.
Contact your service provider or Counterpath support team for further assistance.
How to update Counterpath eyeBeam v1.5?
To update Counterpath eyeBeam v1.5, you need to follow these steps:
Visit the official website of Counterpath or your service provider and find the latest version of eyeBeam 1.5.
Download the eyeBeam 1.5 updater file and save it on your computer.
Close eyeBeam 1.5 if it is running and double-click on the eyeBeam 1.5 updater file.
Follow the instructions on the screen to complete the update process.
Restart your computer if prompted.
How to uninstall Counterpath eyeBeam v1.5?
To uninstall Counterpath eyeBeam v1.5, you need to follow these steps:
Close eyeBeam 1.5 if it is running and go to the Control Panel on your computer.
Select Add or Remove Programs (Windows XP) or Programs and Features (Windows Vista/7/8/10).
Find eyeBeam 1.5 in the list of installed programs and click on Remove or Uninstall.
Follow the instructions on the screen to complete the uninstallation process.
Delete any remaining files or folders related to eyeBeam 1.5 on your computer.
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How to buy Counterpath eyeBeam v1.5?
If you want to buy Counterpath eyeBeam v1.5, you have two options:
You can buy it directly from the official website of Counterpath. You can choose between a standard license or a premium license, depending on your needs and preferences. The standard license costs $34.95 USD and includes voice and IM features. The premium license costs $49.95 USD and includes voice, video and IM features.
You can buy it from your VoIP service provider or reseller. You can check the list of Counterpath partners on their website and find the one that suits you best. You can also contact your service provider or reseller and ask them if they offer eyeBeam 1.5 as part of their VoIP package or as an add-on service.
How to get support for Counterpath eyeBeam v1.5?
If you need support for Counterpath eyeBeam v1.5, you have several options:
You can visit the online help and user manual of eyeBeam 1.5 on the official website of Counterpath. You can find answers to frequently asked questions, troubleshooting tips, configuration guides and more.
You can visit the online forum of eyeBeam 1.5 on the official website of Counterpath. You can join the community of eyeBeam users and experts and share your questions, feedback, suggestions and experiences.
You can contact the Counterpath support team via email, phone or chat. You can find their contact details on their website and choose the option that works best for you.
You can contact your service provider or reseller for support. They may have their own support team or resources that can help you with eyeBeam 1.5.
How to configure Counterpath eyeBeam v1.5?
To configure Counterpath eyeBeam v1.5, you need to follow these steps:
Launch eyeBeam 1.5 and click on the Menu button on the top left corner of the interface.
Select Options from the drop-down menu and then click on Accounts.
Click on Add to create a new SIP account or select an existing one and click on Properties to edit it.
Enter your SIP account details (display name, user name, password, domain, proxy, etc.) in the appropriate fields.
Click on OK to save your changes and close the window.
Repeat steps 3 to 5 for any other SIP accounts you want to add or edit.
How to make and receive calls with Counterpath eyeBeam v1.5?
To make and receive calls with Counterpath eyeBeam v1.5, you need to follow these steps:
Launch eyeBeam 1.5 and make sure you are online and registered with your SIP account(s).
To make a call, either use the dial pad or the contact list to enter or select the number or address of the person you want to call.
Click on the green Call button or press Enter to initiate the call.
To receive a call, either click on the green Answer button or press Enter when you hear the incoming ringtone.
To end a call, either click on the red Hang Up button or press Esc.
How to enable video calls with Counterpath eyeBeam v1.5?
To enable video calls with Counterpath eyeBeam v1.5, you need to follow these steps:
Launch eyeBeam 1.5 and click on the Menu button on the top left corner of the interface.
Select Options from the drop-down menu and then click on Video.
Check the box that says Enable Video Support and select your preferred video codec from the list.
Click on OK to save your changes and close the window.
To make a video call, either use the dial pad or the contact list to enter or select the number or address of the person you want to call.
Click on the green Call button or press Enter to initiate the call.
To receive a video call, either click on the green Answer button or press Enter when you see the incoming video request.
To switch between voice and video modes during a call, either click on the camera icon or press V on your keyboard.
How to enable instant messaging and presence with Counterpath eyeBeam v1.5?
To enable instant messaging and presence with Counterpath eyeBeam v1.5, you need to follow these steps:
Launch eyeBeam 1.5 and click on the Menu button on the top left corner of the interface.
Select Options from the drop-down menu and then click on IM & Presence.
Check the box that says Enable IM & Presence Support and select your preferred IM protocol from the list.
Click on OK to save your changes and close the window.
To send an instant message, either use the dial pad or the contact list to enter or select the number or address of the person you want to message.
Click on the IM button or press M on your keyboard to open the IM window.
Type your message in the text box and click on Send or press Enter to send it.
To receive an instant message, either click on the IM button or press M on your keyboard when you hear the incoming message alert.
To manage your presence status, either click on the status icon or press S on your keyboard and select your desired status from the list.
Conclusion
Counterpath eyeBeam v1.5 is a multimedia communicator that offers voice, video, IM and presence features in one application. It is compatible with any SIP-based service provider or IP-PBX system and supports various codecs, QoS and security protocols. It is easy to use, configure and customize and provides a high-quality VoIP communications experience. It is also certified by Microsoft for Windows Vista and by BroadSoft for BroadWorks VoIP platform. If you are looking for a softphone solution that can enhance your online communication, you should consider Counterpath eyeBeam v1.5. b99f773239